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Can't find an item you are looking for?

 

If the item you want to reserve is not available, you can fill in a library request form

 

Lost something in one of our libraries?

 

Think you may have left something at a library? Please fill out our lost property form. The library will contact you within 5 working days. 

 

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Staff monitor Livechat between 9am to 5pm, Monday to Friday.

 

To contact your local library directly, please fill out our enquiry form.

 

 

 

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You can complete the library enquiry form if you want to contact a library, have any questions, or if you want to pass on comments or suggestions about the library service. We aim to respond to your enquiries within 5 business days.   

 

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You can call our Contact Centre on

0345 603 7628 

Monday to Friday, 8.30am to 5pm, to speak to an advisor, or use the 24-hour automated service (option 1) to renew your items (also at weekends).

 

 

 

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Dementia Friendly library service | Using our libraries | Libraries | Essex Library Service

Essex Library Service has achieved Working to become Dementia Friendly recognition. Alzheimer’s Society looked at the work we’ve done so far, such as training staff and volunteers to become Dementia Friends, setting up dementia groups and making links in our communities. They have also reviewed our plan of how to become more dementia friendly in the future by reviewing our buildings, signage, processes etc. 

 

Dementia groups

There are several groups meeting in our libraries for those affected by dementia and carers.

Harwich Library Memory Café

Manningtree Library Memory Café

Rayleigh Library Memory Café

West Clacton Library Memory Café

South Woodham Ferrers Memory Café

Billericay Memory Café

Maldon Memory Café

Community tea groups also run at lots of our libraries. Details of these are on our events page and all are welcome at these groups.

 

Library Membership - Memory Card

You can get a special type of library card if you are living with dementia. The Memory Library Card incurs no fees or charges, so if customers forget to return library items on time, they won’t be charged. Please ask at your library about a memory card.

 

Home Library Service

If you can’t get to the library owing to age, disability or caring responsibilities, you can still use Essex Library Services by joining up to our Home Library Service. Home Library Service volunteers act as a link to the library, bringing books and any other library items you’d like.

Or you can get a Friends and Family library card. With this, a friend, neighbour or relative (with your agreement) can select and collect library items for you.

To join the Home Library Service or sign-up for a Friends and Family card you can:

  • call 0345 603 7628
  • use our feedback form
  • ask a friend, relative or care home staff to contact us on your behalf

 

Books

We have books for those affected by dementia and their carers. Search our catalogue for titles such as What I wish people knew about dementia, by Wendy Mitchell. 

There is also the Reading Well collection for those affected by dementia.

 

Support for people affected by dementia

Alzheimer’s Society provides a dementia support phone line open 7 days a week. Dementia advisers will give support and advice, and signpost to help. The number is 03331503456. More information about Alzheimer's Society is available on their website.

    A-Z of Library Services

    Our library locations and opening times

    Summer Reading Challenge

    Join the library

    Reserve, renew or return an item

    Our Online Library

    Using our libraries

    Our mobile and home library services

    Computers and Wi-Fi

    Library app

    Room Hire

    Accessing Library Buildings

    Dementia Friendly library service

    Library of Sanctuary

    Different ways of reading

    Music scores and play sets