What will be different for our residents?
By achieving this plan, we will be…
- supporting children and adults to improve their literacy
- encouraging people to enjoy reading for pleasure
- increasing the range and diversity of online resources
- introducing relevant and exciting events and activities to engage and inspire new and existing library service users
- growing volunteering opportunities to expand the services we can offer through our libraries
- benefitting from a programme of library refurbishments throughout the county
- using our updated digital and IT services to improve the customer experience
- working with partners to provide joined up and equal access to additional services
- supporting the levelling up agenda by focusing resources in areas that most need them
- providing residents with skills and support to help them achieve their aspirations wherever they live
- doing more to encourage residents to read, for example through Essex’s Year of Reading
- using data to better understand the habits and interests of our library users
- marketing our services in dynamic and engaging ways using Instagram and other relevant media
- seizing opportunities to help educate and inform people on critical issues such as climate change
- engaging with residents to promote local events